Our Technicians are based in Roodepoort but they work all over Gauteng to give you point of need service Field Personnel operate throughout the entire city and its surroundings, although we have handled larger projects throughout South Africa
Services offered in Roodepoort Constantia kloof, Eagle Canyon Golf Estate, Ruimsig, Little Falls, Strubensvalley, Radiokop, Weltevreden Park, Helderkruin, Sandton, Bryanston, Randburg, Fourways, Olivedale, Lonehill, Cedar Lakes, Dainfern, Blairgowrie, Northcliff, Rosebank, Centurion, Faerie Glen, Mooikloof RIdge, Moroletta Park, Silver Lakes Golf Estate, The hills game reserve estate, Waterkloof, Waterkloof Ridge, Midfield Estate, Midstream Estate, Midstream Hill, Midstream meadows, Midstream Ridge Estate, Retire at Midstream and Hatfield.
Our main focus is to offer the highest level of service in the industry, with the best turnaround times and after sales service. Clients continues to grow as a result of constant referrals, service contracts and repeat business from our loyal customers. Our objectives are to ensure that all our employees skills are developed to the maximum of their potential and by doing so in turn contributing to the development of the South African Economy Friendly, professional technicians and same day service
Frequently asked questions
Maximum of 12 hours on a daily basis technicians here are often busy on roofs or with clients but we have dedicated support staff who attend to all voicemails emails and telephone calls daily. We also have an emergency contact line for all our clients so if you need to get hold of the accredited installer over the weekend or public holidays you will be able to do so.
Absolutely not! We only supply new equipment at ALL times. If you have placed an order with us and we happen to be out of stock at the time we will notify you that we are out of stock and arrange to attend to your DSTV installation at a later date after new stock has arrived. The professional DSTV technicians will be able to provide assistance to anyone who needs their DSTV installed. But if you have bought your own decoder and dish there will be no warranty or guarantee on the equipment we have been hired to install. We prefer to provide the equipment as we guarantee that it is brand new and will not cause any problems.
We do! Many clients have had the experience where other technicians have installed their DSTV and then left the premises leaving them to test the pictures and clean up. On The Go Installers will install your DSTV, Repair your DSTV and then test the installation and the picture to ensure that it is working to your satisfaction before leaving your property.
Most definitely YES! All our DSTV Technicians will make sure that the property is left in an orderly manner. We ensure that everything is neat and tidy before we leave. We do not want any of our clients to be dissatisfied with our level of professionalism or the service provided. We believe that every client appreciates that we show our respect and value them by making sure that their property is spick and span before we leave.
It is not possible to give an exact time for any particular installation as there can be problems that arise during installation but we can assure you that the qualified technician will not leave your property until your installation has been completed and you are 100% happy and have confirmed that everything is working correcfly. Installers will remain on your property until the installation has been completed even if they have to work overtime to do so.
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